All material on this website (hereinafter “the Site”) is protected by copyright and any unauthorized use may constitute a violation of the Copyright and Related Rights Act, the Trademark Act or other intellectual property laws. Unless otherwise stated elsewhere on this Site, all content may be viewed, copied, printed or downloaded solely for personal, non-commercial use and for informational purposes, provided that all copyright or other proprietary information contained in the original document keep in all copies. You may not modify the content of this Site in any way, or reproduce or publicly display, perform, distribute or otherwise use it for public or commercial purposes.
Unless expressly stated otherwise herein or on any other page of this Site, nothing contained herein, whether express, implied, disclaimer or otherwise, entitles you to use any part of the intellectual property found on the Site.
It is prohibited to post or transmit to or from the Site any illegal, threatening, defamatory, degrading, obscene, pornographic or other material that violates any laws.
In order to successfully process your order, we need your name and surname, full address, e-mail and telephone. With the help of this information, we will be able to deliver the desired goods to you, as well as to inform you about the current status of the order. On behalf of Fructus d.o.o., we are committed to protecting the privacy of all our customers. We collect only the necessary, basic data on customers / users and data necessary for business and informing users in accordance with good business practices and in order to provide quality service, the use of our service implies the consent of the user to send him e-mail and / or sms notifications. All customer / user data is strictly kept and is only available to employees who need the data to do the job. All employees of Fructus d.o.o are responsible for respecting the principles of privacy protection. The Buyer agrees that the Seller may provide his address and telephone number to the courier service for easier communication regarding delivery. The personal data of the Buyer will not be used for marketing or any other purposes, unless the Buyer has expressed consent for the stated. For all additional questions, the Buyer may contact the Seller by email or phone 021 / 752-898.
For the purpose of quick purchase, the Buyer does not register on the Site in order to make a purchase, but fills in the contact form with the requested information. Ordering through the Site is possible by clicking on the “ADD TO BASKET” option or by clicking on the cart icon.
Acceptance of the order by the Seller
After concluding the order, a confirmation that the order has been received by the Seller will be forwarded to the e-mail left by the Buyer as a contact. If the Buyer does not receive such a confirmation, it is necessary to check the correctness of the e-mail address he left as a contact or to contact the Seller through the “Contact” section on the Site.
The Seller reserves the right to cancel the order due to technical and other reasons, of which the Buyer will be notified by email specified during the order or by phone.
Upon receipt of the order and validation of data on the Buyer or the order, the Seller proceeds with the processing of the order, which ends with confirmation by the Seller that he is able to realize the order, after which he forwards information to the Buyer. card). The Seller will inform the Buyer about any change in the status of the order by sending a notification email to the contact e-mail address left by the Buyer on the Site.
Product reservation in the basket
The product that the Buyer puts in the basket during the purchase process is not reserved even after the conclusion of the order. The product is reserved only after confirmation of the order by the Seller, which the Seller will deliver to the Buyer via e-mail.
The price of the product is expressed in dinars and includes VAT. The product is subject to price change until the order is confirmed. Fructus d.o.o guarantees the price on the day of purchase, regardless of any change in price before delivery.
The Fructus web store enables payment for items from its offer by cash on delivery (physically upon receipt of goods) and payment by payment cards. The Buyer chooses the method of payment when concluding the order on the Site itself.
Cash on delivery – If you have decided to make cash on delivery during the last step before confirming the purchase, you are obliged to pay the package delivered to your address to the courier on the spot.
Payment by payment card – If you have decided to pay with your payment card online during the last step before confirming the purchase, the system will redirect you to the security link of Raiffeisen Bank where you enter your payment card information. The total amount and shipment number are entered automatically and cannot be changed. After a successful purchase, you will be returned to the Fructus online store with a confirmation that the purchase was successful. If there is an error with your payment card, you will be automatically notified of the problem. After a successful purchase when downloading the package, you do not have any additional costs.
Delivery is included in the single package price and does not include additional costs.
The Seller initiates the services of the courier service after the Buyer has confirmed the order. If the order is placed over the weekend (Saturday or Sunday) or during the holidays, delivery is made on the first following working day.
The seller will always initiate the service “today for tomorrow until 19:00”.