{"id":18,"date":"2025-02-13T12:25:44","date_gmt":"2025-02-13T11:25:44","guid":{"rendered":"https:\/\/fructus.rs\/?page_id=18"},"modified":"2025-03-06T16:42:13","modified_gmt":"2025-03-06T15:42:13","slug":"refund-returns","status":"publish","type":"page","link":"https:\/\/fructus.rs\/?page_id=18","title":{"rendered":"Reklamacije"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><p>[vc_row][vc_column][vc_column_text css=&#8220;&#8220; woodmart_inline=&#8220;no&#8220; text_larger=&#8220;no&#8220;]<b>REKLAMACIJE<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Kupac ima pravo na podno\u0161enje prigovora u skladu sa odredbama Zakona o za\u0161titi potro\u0161a\u010da i Pravilnika o postupku i na\u010dinu re\u0161avanja reklamacija kupaca na robu. Kupac ima pravo da uputi Prodavcu obave\u0161tenje o fizi\u010dkim (materijalnim) nedostacima na robu u roku od 8 dana od dana prijema robe. U suprotnom se smatra da je robu primio u ispravnom stanju. Svoj zahtev za reklamaciju na proizvode kupljene u na\u0161oj web prodavnici Kupac mo\u017ee prijaviti upu\u0107ivanjem email-a na adresu <\/span><a href=\"mailto:info@fructrus.rs\"><span style=\"font-weight: 400;\">info@fructrus.rs<\/span><\/a><span style=\"font-weight: 400;\">. Obavezan deo sadr\u017eine Zahteva za reklamacije jeste broj transakcije (broj po\u0161iljke koji ste dobili u e-mail poruci prilikom potvrde kupovine). Prodavac \u0107e na upu\u0107en zahtev odgovoriti saglasno zakonski definisanim rokovima prosle\u0111ivanjem reklamacionog lista na e-mail adresu koju je Kupac ozna\u010dio kao kontakt u kome \u0107e biti sadr\u017eana i odluka Prodavca o daljem postupanju po pitanju prosle\u0111ene reklamacije.\u00a0<\/span>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text css=&#8220;&#8220; woodmart_inline=&#8220;no&#8220; text_larger=&#8220;no&#8220;]REKLAMACIJE Kupac ima pravo na podno\u0161enje prigovora u skladu sa odredbama Zakona o za\u0161titi potro\u0161a\u010da i Pravilnika<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-18","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/fructus.rs\/index.php?rest_route=\/wp\/v2\/pages\/18","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fructus.rs\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fructus.rs\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fructus.rs\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/fructus.rs\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=18"}],"version-history":[{"count":0,"href":"https:\/\/fructus.rs\/index.php?rest_route=\/wp\/v2\/pages\/18\/revisions"}],"wp:attachment":[{"href":"https:\/\/fructus.rs\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=18"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}